Posted: February 18, 2023. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. 1501 Gaylord Trail, Gaylord Texan, Grapevine, TX 76051 Neighborhood Grapevine Cross street Gaylord Trail/State Highway 26 Parking details Local day guests who spend $25 or more in Riverwalk Cantina will receive a complimentary self-parking validation for the resort garage. 1501 Gaylord Trail . Make your Christmas bright with a holiday getaway to Gaylord Texan. It was like bath water but the chlorine level was intense. Check your selected option for more info. I would recommend for corporate venues, weddings, family reunions, outings, any event that you want to be amazing! . Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. Comfortable bed, very clean, no problems or surprises. The two nice restaurants were closed. We ordered room service a few times. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to. The Hickory Steakhouse food and service was superb it was a little pricey but for our last nights dinner it was a perfect way to end a wonderful trip. Select Date. This is the version of our website addressed to speakers of English in United Kingdom. Try again. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. Room types may vary. You can place your order and pick it up in the lobby. There are a lot of planes that go over the resort but the rooms are pretty well insulated from the sound. There's an indoor pool, an outdoor pool, shops, a family-friendly seasonal water park, and a huge atrium with five acres of lush . I will state if you read my reviews you will know I hate large properties. I asked if they were getting ready to close and he said "yes but you have time for 1 maybe 2 drinks." Booking not found double-check your booking number and PIN then try again. Then a member of. If you are a traveler who only likes to stay at Marriott properties, you're in luck here. If the system detects something that potentially contradicts our. The outdoor pool was very nice as was the indoor. You can sort and/or filter them by time of year, review score, and more. The food outrageous! The Gaylord Texan Resort and Convention Center is an all-inclusive resort situated in Grapevine, Texas. are nice but carpet in resort rooms is outdated. Each time, the food was delicious and arrived in about 30-40 minutes. HOTEL: BEAUTIFUL. They'll have to be paid for separately during your stay. More Info. Room service was very fast and the food flavored to perfection. Review tags are currently only available for English language reviews. It is a very long walk from our room, 9470, to the convention center and lobby. Are there opportunities to exercise at Gaylord Texan Resort & Convention Center? I was able to pick my room in advance 2 days before arrival. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. We each ordered a drink and some chips and salsa. Make yours extraordinary at Gaylord Texan Resort & Convention Center. Gaylord Texan, Elevator stalled and freaked us out, only got 100$ off room price and paid over 1K for a 1 night stay, Hotel is beautful but price was 1400$ for 1 night for a suite w/ tax. With so many great options for dining and entertainment in downtown Grapevine, honestly, I'd get a cheaper hotel and just spend the evening downtown next time. It's a huge complex that's worth a visit, however I don't think if it's worth the money. It is very big and very confusing, take a picture of . The hot water in the shower was a cold-hot-cold experience. They would look at us, then look at each other, then go back to cleaning glasses and looking at their phones. Which popular attractions are close to Gaylord Texan Resort & Convention Center? I have been told various things from the several different people I have spoken to - each time they only want to pass me off to someone else - I have been told that it is a Marriott Bonvoy issue and to file a complaint with them, at least 3x now I have been told that "Accounting will contact me," and I have also been told that it will take a long time to get the money back "because it will have to go through my credit card company." The place is just majestic. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We ate at the sports bar and the food was very good. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! Group ICE! Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. They go out of their way to exceed your expectations! Use code SPA. Dear spencermit, Thank you for taking the time to give us a review; we appreciate your honest feedback. Front desk had plenty of people around it however not to many were willing to help. The Heist Escape Room. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. Unlock your stay with the Marriott Bonvoy App. The menu selections were varied and very tasty and the service was over-the-top spectacular - they went so far as to go completely off menu to cater to my strange dietary restrictions and did it with a smile and no condescension. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . We enjoyed our stay and got lots of our steps in! Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. I was gathering my purse to get up when someone finally came over and said our waiter was "super busy" and he would be helping us. Holiday Pop-Up Bars and Live Entertainment. I have called at least 5 times over the past 2+ months, with several of those times staying on hold for nearly an hour. The Gaylord Texan Resort is now part of the Marriott International family. For the prices that you pay here I would expect better treatment and service. a Starbucks in the hotel. Choose from two packages that include tickets to ICE! Details. The employees were very friendly and helpful with any questions. Great walkways in the atrium area. Our varied suites offer comfortable sofas and ergonomic workstations, all with convenient access to superb dining and entertainment options within our hotel. Needless to say, I walked several miles over the course of a 4 day business trip. Cancellation and prepayment policies vary according to accommodations type. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. Youll enjoy the private oasis of your large bath area with double vanities. So guess what? So, just because you purchase a room and plan to eat within the resort, you might find yourself having to leave my family did for dinner. Featuring a 52-foot HD "big screen" and 50 flat screen televisions, we offer the perfect setting to watch a big game or catch up on the day's scores while enjoying the best burgers, BBQ, and brews . Prices are the average nightly price provided by our partners and may not include all taxes and fees. This service may contain translations powered by Google. Each review score is between 1 and 10. Respect the privacy of others. CampusEnergy2023 Host Hotel. Tripadvisor performs checks on reviews. And if you need anything while your here best concierge to ask for is Irma she is awesome and will truly make your experience first class. I give a fair chance to any place that offers at least some type of experience so I feel I give a fair rating. Book by 10/13/19. I. forgot and could only get marginal times for seating. Valid for select dates 11/15/19 - 1/5/20. It was a more pleasant experience here with a friendly bartender. The Gaylord Texan Resort is located on Lake Grapevine, about halfway between Dallas and Fort Worth. I could not stop myself the pulled pork sandwich was the most scrumptious treat. FOCUStec labs. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. We have more than 70 million property reviews, all from real, verified guests. Identify guest reservation needs and determine appropriate room type. Job Number 23031598. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. language, whether its just a rating or contains comments as well, etc.). 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. GAYLORD TEXAN RESORT & CONVENTION CENTER. Thanks! Washing their hands, talking, opening a jar (or something) in the bathroom. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? If you booked through us and want to leave a review, please sign in first. The food at the restaurants was great, albeit extremely pricey. As a titanium elite I thought 4pm was automatic - That is not the case. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. Prices are the average nightly price provided by our partners and may not include all taxes and fees. After explaining this to front desk management, they seemed uninterested in ensuring future guests were aware that the buffet is not always available, though based on the website it clearing shows it is. By far the most expensive option but I found it to be worth every penny. There are perks to that! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I wanted to stay forever! I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. Booking.com. The beds were comfortable And the restaurants and shops are pretty entertaining. While most of the on-site stores and restaurants are a bit pricey, the Marketplace, Sundry Store, and Sushi Bar were very affordable. Everyone deserves a vacation. Please see our partners for more details. Gaylord Texan. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl, Grapevine, TX 76051, United States +1 817 778 1000 From $263 Cheapest rate per night 8.3 Great based on 1,019 reviews Sun 3/5 Thu 3/9 1 room, 2 guests View Deal View Deal View Deal 94 more Gaylord Texan Resort & Convention Center deals from $263 Calm cool and collective. I didnt see people. This is a one-of-a-kind resort sure to please and entertain everyone in your family. Schedule Full-Time. Please see our partners for more details. Multiple little coffee locations available inside as well. Gaylord Texan. (Max: 8 total guests/room) -1 + Children (Max: 8 total guests/room) -0 + AGE OF CHILDREN (REQUIRED) Done. As a collector who has 600 bottles at home the sommelier was incredible. When staying at the property, there is a resort fee per night. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. The hotel really is beautiful & each worker we encountered was kind & helpful. Here at the Gaylord Texan, our team wants to provide the best hotel experience. The indoor pool was closed. Please enter a valid email address. Gaylord Texan Resort & Convention Center: Good clean room with comfy bed - See 5,248 traveller reviews, 3,630 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. (Think winter at the North Pole). We returned to our room after one drink. Gaylord Texan is so much more than a hotel. A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Food: EXPENSIVE and not much to choose from. Additional sorting options might be available (by type of traveler, by score, etc). Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Gaylord Texan Resort & Convention Center Address: 1501 Gaylord Trl, Grapevine, TX, USA, 76051 Parking Restaurant Room service Meeting/banquet facilities Bar 24-hour front desk Fitness centre Golf course (within 3 km) from USD 309 View Deal from USD 557 View Deal from USD 319 View Deal Lowest price guaranteed 2. The Heist Escape Room. Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. This lets us know our reviews come from real guests like you. We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. What food & drink options are available at Gaylord Texan Resort & Convention Center? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It was a lot in high heels. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Gaylord Texan We spent 3 nights and 4 days at the Gaylord Texan after New Years. Hello. Thank you again for the review and we hope you will give us the opportunity to host you in the future. The wait was really long at the one breakfast spot open so we tried room service. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Then some shirts were left in the closet and their system of tagging lacked big time. It is a resort and waterpark! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Discover luxury in our two-bedroom Family Suites. Couples in particular like the location they rated it 9.1 for a two-person trip. The fountain runs all night too, very loud. All cribs and extra beds are subject to availability. Weve stayed at resorts around the world but this was our first resort in the U.S. We traveled with our children ages 10 and 8. Paradise Springs At Gaylord Texan Resort is a must visit waterpark in Texas! Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills, LEGOLAND and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. TIM HARDIN WRITING LYRICS WOODSTOCK 50TH ANNIVERSARY 1969 PUBLICITY 5 X 7 PHOTO, Gaylord Texan Resort Christmas Holiday Packages Hotel Room Key Card TX. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The fountain runs all night too, very loud. Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. The Gaylord Texan offers bright rooms decorated in copper and tan. Gaylord Texan Resort & Convention Center IMPORTANT DOCUMENTS Resort Map Dining Options Dining, Amenities & Event Schedules Purchase Event Tickets Key Facts Know Before You Go Check-in: 4:00 PM Check Out: 11:00 AM MORE INFORMATION Resort Fee/Amenities Daily resort fee of $26 plus tax REVIEW DETAILS Directions Located minutes from DFW Airport Room service was very fast and the food flavored to perfection. Explore. The parking garage is adjacent to the resort. Hotel chain/brand: This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. Staff is wonderful and so very helpful. Huge problem was the elevator jammed and traumitized my 8yr old niece. We had one drink and left for dinner. Thank you again for the review and we hope you will give us the opportunity to host you in the future. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Taxes and fees that are shown are estimates only. Schedule Full-Time. From a single mom with an older boy (12) perspective, here is what matters most: parking: signs were not very clear and we had to ask people standing outside with flashlights directing by flashing their lights back and forth. Guests submit their subscores and their overall scores independently theres no direct link between them. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. View this and more full-time & part-time jobs in Grapevine, TX on Snagajob. The beds were comfortable, check in was quick & easy. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us.