They need to really step up their customer service. Yvonne M. Great product. They look great! After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. It was packaged well, but still got slightly bent at one end during the shipment. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. and great size for my wider shelving. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. Thanks again! You've just researched metal-plex.com to see if this business and its website are legitimate. This is my unboxing of Mount Hood Wall decor by MetalPlex #mounthood #metalplex #unboxingOh and I also have a PO Box so if you'd like to send me something he. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. I am going on three weeks since I ordered my product and still no delivery. We painted in a snowy scene because our mounting wall was not white. Nice work! I can only assume this site and their products are a total scam. MetalPlex | Reviews | Better Business Bureau Profile I am over the moon with the style, material and design of this sign! It looks great on my wall. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. Free shipping. Horrible, horrible, horrible. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Call again, takes 5 calls over 2 days to get in touch with someone. It has worked perfectly and everyone thinks its very attractive..Thank You. They havent shipped the missing item yet. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. The whole process of purchasing and delivery was great! It was bent. Metaplex is a platform for NFT creators and developers on Solana. They will make accurate delivery based on your shipping options, shipping address and shipping source. However, we will work with the buyer to come to some sort of resolution. Your order will be shipped within 5-7 business days of receipt. Same as everyone. They are all beautiful. Joe Tsuong - General Assembly UX Design Fellow - General Assembly The Scam Detectors algorithm gives this business the It appears to be similar to metalmaybe foam sandwiched by thin slices of metal.? Ok. Log in. On the second piece - no issues and were happy we gave them a second chance. Highly recommend this seller!!! Love this art in my husbands Real Estate office. 2023 Trustpilot, Inc. All rights reserved. Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . I was upset when it arrived, it was bent from shipping. Extremely light weight. Thank you so much for making something to complete my wall! Absolutely love this piece. Super easy to install. Ever. I was worried because it took awhile to come and I had read some bad reviews. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. I dont understand how these people are even still in business. I received my order so fast!! Beautiful work, and it looks just like the range we love it! Here is why you should get it now: Awesome, right? They replaced it at no charge. I'm on my 5th correspondence with them & they will not give me a way to return. This rating means the business is Standard. The most beautiful piece and the best customer service I have ever received. It's already been shipped and I can't wait till it arrives! Well, add one more victim to Metalplex's deceiving advertising! With the LED version, we use two metal cut-outs to give it a 3D look. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Well made, shipped fast and packaged very well. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. Amazing customer service. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Ordered 3 pieces from them. It's perfect size for what I'm wanting the wall to look like. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Discounted shipping rates will generate automatically at checkout for international buyers. Cant rate this shop enough stars. needed some wall decor. Items arrived 14 days after their original "delivery date" and one of the items was missing. Find out how we combat fake reviews. Surfshark has a super powerful antivirus program. Big but still light weight and seems easy to hang. . We have received it and we will be replying to you as soon as we can. We have a new review. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. Instantly impressed and even more so when my item arrived. Matt was great with getting my questions answered. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. 2 weeks go by, no communication, no tracking number. I can say that this company responded quickly to my MANY inquiries about non-delivery. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. We also have the salmon. Item will need bending back to get flat. Extremely happy with this purchase! Awesome customer service too :-). Do not purchase from here. Thanks! I dont understand how these people are even still in business. Super easy to install. Customer service was a pain in the a** to deal with, would not issue a return or refund. Love the LED variety of colors from cool to warm to fit any mood. Overall very satisfied with my order. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. How did that happen? The customer service team was responsive and shipping was superior to Alaska. Product is very poor quality. You can track your order from the USPS official website. As soon as my husband puts it up I will send a picture. Absolutely LOVE the Mt. We are here to help. Perfect. Feb 17, 2023. I bought this for my Home we are about to build. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. It goes against our guidelines to offer incentives for reviews. I wish I had read the reviews before ordering. Does MetalPlex provide gift cards? The chances of success are 100%. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Picture doesn't do it justice but it looks great! However, if this is the website you were trying to find information on, we are happy to provide you with a non-bias review and rank. Item shipped on time and arrived in good condition. The craftsmanship is perfect and very detailed and it is also lightweight. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. One more thing, I think people have mentioned using magnets to hang these items. Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. I got the greyr and it looks so good compared to my black desk top! 2 reviews. FAQs & General - MetalPlex Highly recommend. Absolutely LOVE the Mt. Its much lighter in weight than expected which is a good thing. AVOID THIS COMPANY ! 3 Piece Geometric Mountains Wall Dcor Set. Customers can definitely save lots of money with the help of Usa.coupert.com! I have a fascination with moose and have yet to see one in person. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. It was totally protected by the packaging. Metal plex was great, and accommodated our request and as you can see, it looks great! Reach out to MetalPlex directly regarding career opportunities. Quality is terrific. Here are 8 tips for writing great reviews. Had some leftover cut fragments I had to remove but nothing major. They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. But when I contacted customer support they responded quickly and reassured me it was on its was. Great quality. Incognis results were verified by our team and are trustworthy. Great product. Refunds will be charged back to the original form of payment used 2023 usa.coupert.com all rights reserved | update March 07. Name Monogram Address Sign - Metal Wall Art. However, be prepared to WAIT a very long time. Lovely work! I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. . They then provided me with a *** tracking number that only stated that "Label Created". Make an appointment with a courier in advance to pack the goods and return them back together. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. I wish I had read the reviews before ordering. Other newsletters like the information of Coupon and hot items will also be sent to you by email. Company (Metalplex) does not deliver. Exactly as pictured. As a member of MetalPlex, you can enjoy even greater discounts. My husband and I are having a cabin built and have had numerous pieces made by them. The balance which covers the full items and freight will be returned to your account no later than 14 days. Feel also free to type the names of suspicious businesses in the comments section below. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! If we bought this at a craft fair for $10 it would be ok but for $50 no way. Souvikc555@metalplex.in Love these mountains. Love the product and it is exactly what is promised on the companies website page. Order this for my new apartment and love the bigger size. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Great quality! If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. You can use the exclusive Discount Code and promotions on your birthday. Lightweight polymey. Great craftsmanship, well made and reasonably priced. Don't waste the time! Stay away from these people. On the second piece - no issues and were happy we gave them a second chance. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Your email address will not be published. Still waiting ******************************************************************* business. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue.