Some people get great service, some just ok., some not very good. The service operates as a dedicated phone line, available . If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. And be sure to call for butler and concierge service anytime you like. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Available on Norwegian Dawn and Norwegian Star. I may also ask for chocolate delivered to my cabin each evening. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. There is another thread about tipping the Butler good luck with that one. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. Concierge. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. With up to 1,392 sq. ft.*, you have space for up to eight guests. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. I had no idea about the pizza. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. They also supervise the room steward and makes sure things are done properly. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. Cost includes $12.95 plus applicable local sales tax. They also receive priority boarding on embarkation day and express debarkation. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. Enrollment required. The same cabin called 3 times. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". You will be able to leave a comment after signing in, By If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. Guests will experience a vacation different that that typically found onboard. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? Case in point: Norwegian Cruise Line offers butler service in The Haven suites. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Norwegian Cruise Line. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Related: Are drinks packages worth the price? With up to 6,694 sq. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. Disney offers a sort of butler service for its concierge-level guests. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Plates, glassware, setting up food, etc. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. Yacht Club suites also come with a personal butler available 24 hours a day. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. If the ID card is bad it gets worse. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. The first time I let the butler spoil me since I was a suite rookie. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. Luxury bath products in stateroom bathrooms. DECK 18. Hello all, my parents (90 and 77) still enjoy cruising. Full Time, Part Time position. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. Enrollment required. Some lines, like Silversea, have a butler for every suite. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. first time, my mom's card didnt have her picture loaded when she scanned at security. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Planning a cruise for the coming year? I love Schweppes bitter lemon, but it's not distributed where I live. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. If anyone has given us outstanding service, we will tip extra at the end of the week. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. Available on Pride of America, Norwegian Dawn and Norwegian Star. Helps make restaurant, spa and shore excursion reservations. However, the generally accepted minimum is $10-15 per day. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. They're pretty spectacular! We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. There are certain times of the day such as breakfast and early evening when they can be very busy. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Improve earnings, maximize rewards and track progress toward dream trips. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. Lots of room for everyone. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. I hope those neighbours tipped him well as he was so devoted. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Find the right card for you. After the party, they will clean your suite while you enjoy the ship. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Another important role that many people like having a butler for is handling all the details for a private party in their suite. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Your daughter's Quinceaera is a special event in life. They also handle your priority disembark at the end of the trip. Job specializations: Real Estate/Property. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. All Rights Reserved. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. We were escorted on by the Concierge and he took us to lunch. Compare the cost in points or miles to cash, and see which option is best. ft. With up to 598 sq. 19952023, The Independent Traveler, Inc. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. If people keep their expectations down a little things would be better for all. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Spanning and impressive 6,694 square feet. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. A, This is a question than I hear many first time cruisers ask but luckily we've never had. 574 sq. you also get free pay per view movies! Related: Inside Regents new $11,000-a-night super suite. Started August 27, 2021, By Concierge services to help guests book dining, entertainment, shore excursions, and more. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. ft.*. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. To add to the above, your butler and concierge are shared with other guests. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Plus, your own feed of TPG content. But if youre cruising The Haven, youre in for a special treat. DECK 17. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? the concierge left us behind. 24-hour trained and certified suite butler. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. To find out more, please. Powered by Invision Community, Also I was told my last cruise they give you those cordless. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. TPG values it at $1,600. A line-by-line guide. Started June 21, 2021, By The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Did you mention that you love grapes? Listed on 2023-03-02. Plus Ups are excluded. Copyright Cruise Blog Media LLC 2023. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. Ours is a mini spa suite by the way, Night night. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. What is the cost? However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. It will likely also be in accordance with the level of personalized service that you recieve. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. The concierge can also help you plan special occasions and celebrations. An aft-facing suite would include a butler/concierge. Luxurious details such as platinum keycard to stateroom. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. Makes reservations for evening shows and other entertainment options. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. That's exactly the case with the Amex Platinum card. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. That was also fabulous to be able to graze while all 4 of us got ready for the day. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself.
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