Fax: (404) 588-3871, Phone: (617) 748-3218 Fax: (202) 616-2051, Phone: (202) 616-4760 32 Old Slip, 26th Floor Menu; Search; En Espaol; 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. Official websites use .gov Phone: (202) 616-4620 Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Relator knew that management was assuming each camera had a 90 degree field of view. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. An active investigation continues on Relator's other complaints. See All Field Offices. Vacant, Regional Inspector General for Audit This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . Yes No An official website of the United States government. (LockA locked padlock) HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Need help applying for benefits online? Address. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Report financial crime by contacting a U.S. Secret Service Field Office. Share on . We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue . Eastern Region The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. Providence, RI 02903. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. This office is critical for ensuring independent and objective oversight of DHS. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. 245 Murray Lane SW Receive the latest updates from the Secretary, Blogs, and News Releases. Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. . Washington, DC 20230 202. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (415) 503-1417, Phone: (703) 413-1835 Oklahoma Human Services (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. . Share sensitive information only on official, secure websites. > About However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. Field Office Location. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. Our work on the management and operations of this office identified long-standing management weaknesses, including: Answers to the most frequently asked question about DHS and its programs. 501 I Street, Suite 9-200 1-401-421-7005. (LockA locked padlock) field office Share. Office of Inspector General 1500 Pennsylvania Avenue, N.W. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. Organization. Return to top. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Menu; Search; En Espaol; Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. A .gov website belongs to an official government organization in the United States. (404) 974-9417 Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Find direct contact information for DHS, its component agencies, and specific programs of interest. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. DHS OIG agreed with this recommendation. The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Check-In Office. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. DHS OIG agreed with this recommendation. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Actions Needed to Address Long-Standing Management Weaknesses. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. DHS OIG agreed with this recommendation. > Agencies DHS OIG agreed with this recommendation. OIG's Role Washington, D.C. 20201 DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. They noted that this Risk Register is undergoing leadership review. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. Home Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . Fax: (312) 886-7065, Phone: (817) 385-2071 or https:// means youve safely connected to the .gov website. A lock > HHS Regional Offices. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Field Office Location. Atlanta, GA 30303 DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. A .gov website belongs to an official government organization in the United States. > IEA (916) 930-2388 About Us . (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. DHS OIG concurred with each of GAO's 21 recommendations. Main Navigation. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. Official websites use .gov In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Drive transformative change to improve DHS programs and operations and promote a safer homeland. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. Fax: (202) 616-0271, Phone: (703) 413-1801 These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. 230 South Dearborn Suite 3964 Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. OIG is headquartered in Washington, DC, and has three regional offices. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . Michele Weaver-Dugan, Regional Inspector General for Audit In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. Please direct all Congressional inquiries to OLA. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) (646) 428-3860 (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Request a DHS speaker for speaking engagements, conferences, and other events. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. U.S. Department of Health & Human Services For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. An official website of the U.S. Department of Homeland Security. The Wannamaker Building You can also contact one of our investigative regional or field offices during regular business hours. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. . Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . A President-appointed Regional Director leads each office. News and Announcements. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. Sacramento, CA 95814 DHS OIG has made progress in developing these key organizational performance management documents in recent years. GAO was asked to review DHS OIG's management and operations. This office is critical for ensuring independent and objective oversight of DHS. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Listing of key contacts organized by component agency. Fax: (215) 717-2981, Phone: (415) 355-2700 DHS OIG agreed with this recommendation. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). Ben Sanders, Assistant Regional Inspector General for Audit A .gov website belongs to an official government organization in the United States. Fax: (713) 718-4706, Phone: (818) 863-1901 In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Teri Lewis, Assistant Regional Inspector General for Audit Oklahoma City, Ok73105 Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. Information and guidance about COVID-19 is available at coronavirus.gov. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Check-In Office. We will continue to monitor DHS OIG's efforts to address this recommendation. Christopher Wilson, Assistant Regional Inspector General for Audit In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. Fax: (313) 226-4006, Phone: (915) 745-1654 Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. 2400 N Lincoln Boulevard Region covers Arkansas, Louisiana, Oklahoma, and Texas. DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. 794.7788 401 W. Peachtree Street N.W. Directions. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Vacant, Regional Inspector General for Audit In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. No. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Federal government websites often end in .gov or .mil. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Kansas City, MO 64106 OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. Vacant, Regional Inspector General for Audit Office of Counsel (OC) Suite 400 875 15th Street, N.W. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. I was also the lead tech agent for the Albany, NY . Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Menu; Search; En Espaol; Contact; The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). An official website of the United States government. Myra Hamilton, Acting Regional Inspector General for Audit (202) 566-2391. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. 245 Murray Lane SW Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. An official website of the United States government. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. (800) 869-4499
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