giant eagle complaints giant eagle complaints

Explore an interactive map with places nearby. I just came back to Giant pharmacy after being with CVS. Overall im frustrated, but I just want my money refunded. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. I am actually highly disgusted with this kind of customer service and hope this won't continue . Never had such a bad experience before. Desired outcome: We would like to apologize for the consumers experience at the Stelzer location. 8-2-22 Not even sure it was USDA Choice. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. Giant Eagle reviews & complaints. That's just plain irresponsible and rude. Is this your company? As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Older lady mid 50s, blond curly hair, blue eyes. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Wasn't willing to help and nor was her co-worker Sandy. Products used:Your customer service stinks. The program was launched at 34 locations in 2021. Outrageous. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Customer Reviews. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Annette S. In the meantime no follow-up with me. I placed an online order on December 23, 2022. Good Morning. It is very challenging to get answers from customer service. Desired outcome: I said well we waited all that time and the car ahead of us received their prescription so how we would know? So they trick you into thinking you must buy a lot to get a discount, but that's not true. I have had other items before. Wide selection of private brand goods. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. They bring them out and put them in your truck for you. I always pump 30 gallons of fuel (their limit for a perks redemption). Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). Job Work/Life Balance View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. they had no problem refunding my fuel perks then. Wide selection of produce, meat and general grocery products. Leave a review. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Get the food ad on the mailers. . At this point I have spent way too much time with them without a resolution to this problem. When I got to the store, the young man took my card in and re-ran it for payment. Shame on your company.I will never shop there again, your stores always were less than desirable. I paid for a SHOWROOM car wash and parts of my car weren't even touched! For further assistance, please reach out to them directly. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. I can not reply to emails. This is certainly an attempt to get people to switch to the new MyPerks program. I was told i needed to spend $30 in 1 trip. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. She's aware of the conversation. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. We cannot discuss details around this or any situation that may be under investigation. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. I have the unused gift card and proof of purchase. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! None I'm never coming back. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Local grocery store in north eastern US. Complaints: Terrible Terrible Terrible. Desired outcome: I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I explained to them my same situation, and they continued to harass me and discriminate. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . but 2. I've ordered cakes before with images on top but they where sprayed directly on the cake. Tip for consumers:Provide customer satisfaction and a smile. I have always had excellent quality meats from the Market District at this location (Carmel, IN). You've lost sight of customer service. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! We have had many cakes from Giant Eagle and never had a problem like this. 108 total complaints in the last 3 years. Not a good look for Giant Eagle. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. In recent years they've started carrying more organic and vegetarian products, which is great. Very abrasive. Order submitted Dec 15. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. I can't help but to notice a 1 star for most of the reviews. Piss off! The cherry turnovers had no cherries in them. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. I get another sticker for my window. DONATE NOW! As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. What ever you feel is right. File a complaint. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. It's already been renovated so I guess bringing back products that are no longer sold. Review Of Franks Restaurant Hudson Fl 2023. Is this your company? 1. I went to get a replacement today and it was almost $200. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Procedure is simple and painless and the staff is ALWAYS pleasant. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Great service on Curbside Pickup in Erie! It's a stupid idea to stop the weekly mailers. And their Apple Seiter tops are always smashed in. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 6932 West Central Ave, Toledo, OH 43617. Mandates are NOT law! I through away the bananas and food that shouldn't be wiped off. Desired outcome: nav-opener. The butchers are LAZY! Thank you. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Table of Contents show. I was told I would hear back in 2 to 3 weeks. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. Why stop with ads in the mail? Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. The organic section isn't huge at this store. 6930 West Central Ave . Phone number +1 724-942-2802. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. I noticed I had an item that had to be removed from my bill. Unbelievable. I sent the main manager Adrian A**** an email with the transaction history of my card. Flu shots are only available from 10a-6p. I realize that's how it works. They shop my online order, I schedule a pickup, and they load it up. Phone number +1 724-258-5011. Help even if you are not a cashier, you work for GetGo! For that, Im lucky! So they make you think you must buy 4, but no, only one is enough. code: [protected] [protected]. Like im bothe ring you! States they care about work-home balance Pro diversity culture Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. In hopes to fix this issue for me and other customers for future. She said I needed a mask. I am extremely dissatisfied with the service provided to me today. I purchased chicken salad Giant Eagle last night, 9-28-18. Very disappointing. For example, pharmacy business hours are 8a-8p. An item had part of the label ripped off of it which had the bar code on it. The kitchen manager needs fired. Your loosing your customer base. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. Called their customer service today. Also, why did i not earn perks on Dec. 17 and Dec. 22? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Questions Post Question There are no questions yet for this company. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. We will forward their concerns to the pharmacy and regional leader. Rude staff Early History. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Other customers heard this and couldn't believe it either. I was very upset. The first transaction that I did online in fact, did go through. Be the first one to write a review. The service has always been rude, but now they have become even worse. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Block Spam Calls. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Kitchen employees told me to go to cashier to have it removed. Upon explaining my concern, store associate said they are out of all items. Find out how we combat fake reviews. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. This complaint was posted by a verified customer. The attendant looked to find it in the car wash and could not. When you get there, your groceries are ready. BBB Business Profiles may not be reproduced for sales or promotional purposes. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. I can never forgive that. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. WHY would you allow such a sick person to work and spread germs to your customers???? Good MorningThe consumer's request was filled in December, however, it appears they never received it. I think that's obvious, Dec 7 2022 They kicked my special needs 3 year old grandaughter out for not wearing a mask! It has been a reoccurring issue monthly. Browse; Login . It was for curbside pick up. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Why I constantly continue have this on going issue with this pharmacy has be baffled? Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Their produce is always rotten. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. To the point when the customers would just straight up insult the shoppers. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. What happened to integrity and company loyalty. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. First off the staff should at least attempt to look busy but there are little ears everywhere. Every single prescription that is filled here is billed wrong. Desired outcome: Don't catch until I get home. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. This is over a $300 charge. (being the thing that will keep me out of the store.a cashier was as sick as a dog. See details. This pack was so dried out, and the breading so hard, that you could hardly eat it. 1.0. Then she said I was trying to steal it! Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Look at your competition! Makes me appreciate Kroger even more! Poor quality produce for the price THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. We pulled up behind a car and waited 20 minutes! This is the Lancaster Ohio store. The most common ethnicity at Giant Eagle is White (74%). Last friday, I placed an order for pickup at Giant Eagle. This was about 6:30pm. Tip for consumers:Please be nice to the people that serve you. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. Giant Eagle reviews & complaints. I would like to be refunded for the costs of the product I never got. No one has called me yet. She was rude and said nothing. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Very truly yours,Giant EagleClaims Department. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review I purchased 3- $100 gift cards via the Giant Eagle App.