c4000lg modem setup c4000lg modem setup

Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. Up to 75% less lag time (latency) for gaming and video applications. Create an account to follow your favorite communities and start taking part in conversations. Download the CenturyLink app to manage your account and network. These preset credentials cannot be retrieved, and your modem could become unusable without them. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. . Posted 21 September 2016 - 06:14 AM. This made me suspect the problem was not my modem after all. Fast and strong wifi signal. Theutilities menugives you access to several additional tools to manage and test your modem. Quality Score 9.8. Search for an email containing information about your order confirmation and a link to follow its status. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik For the best results, read the full instructions below before you begin. Try this: This can depend on a number of factors. For an optimal experience, we recommendupdating your browser. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Plug phone cable (green) into the C4000LG. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Advanced settingsgive you even more control over your modem's configuration. Manage networks (SSIDs) Modem security settings. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. Advanced settingsgive you even more control over your modem's configuration. Standards-based WiFi WPA3 security. Unplug everything, wait a few minutes, and plug in again. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Works great, easy setup. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. But the function is basically the same. found on earlier modems. So my question is, can I can send this new modem back and get my money back? These lights will flashred and greenwhile the modem is syncing with the network. Click Apply to finish the configuration. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. CAUTION! Download the Brightspeed Internet app to manage your account. Press question mark to learn the rest of the keyboard shortcuts. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. In any case you get a nice . Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Try rebooting the modem. Theutilities menugives you access to several additional tools to manage and test your modem. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. LIGHT COLOR - DSL internet connection status. wishful thinking hu. Website blocking. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Select the AP Mode radio button. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Single status light ring. This means the network is not being detected by your modem. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. is a good first step to fix many common problems. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Your modem is connected to our network and the line is active. These lights will flash red and green while the modem is syncing. The C4000BG has the same specifications as theZyxel C4000BZ. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. . Click the quick setup icon to configure the device's Internet access 4. Highlight Features & Reviews! After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. But, if you don't want the app, no problem you can use . Continue to the Internet connection Setup. Try thetower modem setuppageinstead. X. 2023 Brightspeed. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. 448 0 obj <>stream See the detailed instructions and diagrams below. Previous image. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Plug the phone cord into a filter and then into the wall jack. STARTED! Sentiment Score 9. This can often resolve a connection issue. Do you have both internet and home phone service from Brightspeed? Plugging in the power cord4. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. If you don't have a jack,chat with usto have one installed. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. 9.4. The main screen will appear. 2017-04-24 02:55 PM. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. X. Setting up new service? Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . You may receive a notification earlier in the day to let you know that your service . On your start date, your line must be operational by 7 p.m. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. Zyxel C3000Z Modem. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Local time: 03:30 AM. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). TheC4000XGdoes not have a DSL port or light. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Please note that a phone jack is required to set up Brightspeed internet service in your home. That's okay. The modem was easy to set up and worked perfectly. This means the network is not being detected by your modem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. BLINKINGRED-An error occured or the attempted connection failed. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. Not the right kind of modem? Not the right kind of modem? Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Standards-based WiFi WPA3 security. Below are some of the most common questions and issues that customers ask as they install a modem. In this video, we'll show you step-by-step how to install your C4000 Modem. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. 3. That's okay. Has been reset to factory default settings. What if all the lights on the modem are off? Approved Modems Added in December 2020. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. The one you use will depend on the type of internet service you have. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. The Brightspeed network hasn't yet been connected at your address. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. . It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Welcome to the HP Support Community. Enter the user name and password provided by your ISP. Features of the C4000XG. %PDF-1.6 % I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? DSL and power ports on the back of the C4000BG and LG/LZ models. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. It should turn. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. 8.8. The particular jack you are using isn't hooked up or is faulty. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Visit the. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. We no longer support this browser. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Next, you'll need to find a good spot for your modem. Residential | Small Business| Enterprise| 2023 CenturyLink. I just upgraded my internet speed to 80mbps. 2017-04-24 10:28 AM. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Features of the C4000 (All versions) Secure WiFi compatible. xbbd```b``] q:,`YH7T ; Your line should be activatedno later than 7 p.m. on your start date. There are multiple versions of this router, each with unique specifications. Residential |Small Business |Enterprise Page 8 3. Climate Pledge Friendly. Helpful. Click the quick setup icon to configure the device's Internet access . Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Plug other end of Ethernet cable into the your home phone line. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Below are some of the most common questions and issues that customers ask as they install a modem. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. For all following models: . Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. If your service has already been activated, you might get a message earlier in the day. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. endstream endobj Try another phone jack if one is available. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Share | Add to Watchlist. I have had the (dis)pleasure of working on both the C1000z and the C3000z. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This means a connection failure has occurred. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Try another phone jack if one is available. Once it turns green, you can try pressing it again to connect. Dynamic QoS: Prioritizes data through the router for smoother streaming. The C4000LG has the same specifications as theZyxel C4000LZ. Works great, easy setup. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. Most of these are best for tech-savvy folks who are familiar with modems and networking. Answer (1 of 3): I'm sorry, you've been lied to. Do not remove or lose your modem sticker, which includes your default admin username and password. Once the light is green, you're connected to the internet and you can get online! . Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Setting up new service? Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. HP Support Agent. and our Residential | Small Business| Enterprise| 2023 CenturyLink. All Rights Reserved. The particular jack you are using isn't hooked up or is faulty. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. We no longer support this browser. If the automatic connection is not successful, check your connections and restart the Device. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. 4.7 out of 5 stars based on 30 product ratings (30 . found on earlier modems. . The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. They will put in credentials in the GUI for you. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Try disconnecting the power, waiting a few minutes, and repeating setup. Start by unpacking the box and identifying the modem, cables, and instruction card. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. Use the, This means a connection failure has occurred. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. Look for an email with your order confirmation details and an order status tracking link. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. . After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. Here are some things to try: If the problem continues, contacttechnical supportfor help. 3. It should turnsolidBLUEonceit has connected. Find addit. This means the network is not being detected by your modem. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). If NO, proceed to the next step, "Check for connectivity.". The main screen will appear. Log in to your modem's user interface and navigate to the Wireless Settings menu. Set up WPS on your modem. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. For an optimal experience, we recommendupdating your browser. This can often resolve a connection issue. The CenturyLink network hasn't yet been connected at your address. If NO, proceed to the next step, "Check for connectivity.". Go to Set Up a Wireless Network if you wish to configure your wireless settings. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Look for an email with your order confirmation details and anorder statustracking link. These lights will flash red and green while the modem is syncing. Learn more. You can continue to the next stepto compete setup. 4. Single LED status light. In-home speeds may differ based on router setup, devices and other factors. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). It should turnsolidBLUEonceit has connected. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Now it's time to get your modem hooked up. . All Rights Reserved. Use a DSL splitter to plug a phone and a modem into one wall jack. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Use a DSL splitter to plug a phone and a modem into one wall jack. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Wait until after 7 p.m. on the service start date to attempt setup. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. 2 offers from $138.97. Plug the phone cord into a filter and then into the wall jack. Make sure this fits by entering your model number. Verified purchase: Yes. Donotinstall a filter between the modem and the wall jack. Once the light is green, you're connected to the internet and you can get online! No Ethernet port? If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working.