axs transfer tickets not showing up

Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. We are changing the way you register and sign-in to the StubHub Community. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Create an account to follow your favorite communities and start taking part in conversations. 2021 Vivid Seats Ltd. All rights reserved. AXS handles payment and delivery so buyers and sellers never interact with each other. Why did the venue decide to use AXS Mobile ID? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Select the tickets to transfer and enter the recipient's information. Open the App and sign in to see your tickets. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Tap Tickets Tab (pull down on the screen to refresh if necessary). This will bring you to the page to confirm the correct email associated with the order. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Your AXS Mobile ID ticket will now show up. Is there any way to get any assistance? Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Select the tickets to sell, and then set your price and selling options. Show the tickets on your phone for everyone in your group. It depends. Can seats be transferred to someone who doesnt have an AXS account? OR. They assured me that the tickets would be transfered once they got ahold of the seller. Never. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Show the ticket in the App at the entrance and get them scanned to enter. Privacy Policy. Use the same email you use on StubHub. I purchased tickets for a concert back in February. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. When I buy tickets, do I have to deal with the seller? On the review page, click the Transfer button to send the tickets. Open the App and sign in to see your tickets. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Nope. And you're done! Customer service all the way to your seat, 2000-2022 StubHub. The event staff will scan this digital barcode to let you and your party into the event. How will I know if my transfer was successful? No. Stub hub sent my hockey tickets for a las vegas game to axs. For more information, please see our Select the seats you would like to send. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. At this point, you should see your tickets in the MLB Ballpark app. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Click the Transfer button next to the event in your AXS account. I have a problem with AXS Tickets Are you having issues? The Rockets App is free to download and available in the App Store or the Google Play Store. Then your friends can get in with their own phones using the AXS app. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. If you do not currently have an AXS account you will be instructed to create one during your purchase. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Apparently it is actually AXS? Yep! This way your guests will be able to enter when they arrive using their own AXS Mobile ID. From everyone at Vivid Seats, we hope you enjoy your event! Select the tickets to sell, and then set your price and selling options. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. How will I know if my transfer was successful? Your guests will need to create an AXS account to receive tickets. 2023 Crypto.com Arena. Your Privacy Choices | To view your AXS Mobile ID tickets click on your initials in the middle. After the switch, you will enter the email address you use to access the community in order to reset your password. There is no fee for transferring seats and you are allowed unlimited transfers. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Select the tickets to transfer and enter the recipient's information. For more information, please see our Reddit and its partners use cookies and similar technologies to provide you with a better experience. Transferring Tickets. When your tickets sell, youll receive an email informing you of the sale. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. When I sell tickets, do I have to deal with the buyer? Click the 'Transfer' button and your guest will receive a notification via . Theyll just have to create an AXS account to claim their tickets. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Theyll also need to get the AXS app. Review listing information and choose Credit Card for payout. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Sorry we couldn't be helpful. Present the scannable QR code at the door for entry to Toyota Center. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Press question mark to learn the rest of the keyboard shortcuts. Sign into your AXS Account and click Listings. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. If available, youll see the option to get tickets with AXS Official Resale on the event page. If you already have an AXS account, the tickets will be transferred to your account automatically. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Many fans find it best to TRANSFER the seats to their guests prior to the event. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Tickets Seat numbers it lists 13-16 ? Before following any of the steps below, make sure you download the Official Houston Rockets App! The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. and need to send them to a friend, transfer the tickets through your AXS account. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. What are my options here? The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. After completing the account information, you may buy, sell or manage any seats in your account. When its time for the event, they can open the app to show their tickets on their phone. Bought ticket and then they weren't available from the seller. Cookie Notice Can I still use a ticket after I have transferred or shared it with someone else? Try to contact them on their Twitter account. On the review page, click the Transfer button to send the tickets. Tickets Not Showing Up In AXS Hello! Here's how it works: Click the Transfer button next to the event in your AXS account. If you see a Sell button next to your tickets in your account, you can sell them! Flew in for this show. Updated a few days later TL;DR: Call the merchant that issued the tickets. Anyone have success getting something similar resolved day of show? The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. 2023 After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Sign in or create an AXS account. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. it never happened. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Otherwise you have until your friend creates an account to cancel the transfer. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at.