alight customer care representative job description

Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. at Alight Solutions. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Its a permanent virtual customer care representative Job. You have #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Because transformation takes a workforce. Accurately documenting all conversations and actions taken on each interaction. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. * High School Diploma or equivalent is required, bachelor's degree a plus Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Alight believes diversity should be visible, valued, and sustained throughout the organization. Alight Solutions You will be notified during the hiring process which checks are required by the position. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. . Find out if you meet the requirements! * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). Customer Care Representative - with Growth Opportunities at Alight today! Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. They inform them about products and services, answer their questions and resolve their issues. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Disabled Person, Inc. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. This position supports Alight s benefits administration and HR BPO platform businesses. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Check out our current jobs that have a virtual/work from home option. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. We reward continuous improvement and encourage you to own your own development. Health insurance is either BCBSIL or Kaiser depending on where you are located. Our commitment to Diversity and Inclusion. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Join our team. Customer Care Representative Human Resources. Our Promise We are brave in spirit, act decisively, learn quickly and get it done. Qualifications for a job description may include education, certification, and experience. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. People can always trust us to say what we mean and depend on us to do what we say. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Our people are our greatest assets at Alight Solutions because People Matter! Browse by city or country to find one in your region. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi You can deactivate or delete job alerts by clicking the button below. #beAlight Copyright 2023 Grabjobs Pte.Ltd. * A demonstrated successful work history in customer service, insurance, or related field. Alight Easy 1-Click Apply. These teams are a critical component of Alights health care,retirement and HR-delivery services. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Location * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Our story. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Insurance Health insurance Take the first step today by joining our talent community. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. We want you to join our company with 25 years of industry experience. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Help us reimagine how people and organizations thrive! Esto te describe? We want towelcome you to learn more aboutAlight and our Customer Care team. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Location: San Juan, Puerto Rico. Alight is committed to a diverse workforce and is an affirmative action employer. Alight Easy 1-Click Apply. Customer Care Representative Greater Toronto Area, Canada. You're able to quickly input and retrieve data while working with the customer on the telephone. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. We strive for Excellence Every Day by collaborating with our clients and colleagues. Our story starts with a simple, universal truth: Every business is a people business. Their job is to help ensure customer satisfaction. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Must be able to work a flexible schedule based upon high call volume needs. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience.